This course equips Customer Relations Executives with the knowledge and skills to implement effective customer relationship management strategies, technologies, and metrics. Learn how to build and maintain strong customer relationships, optimize sales and marketing efforts, and enhance overall business performance.
Course Features
- Lectures 12
- Quizzes 12
- Duration 50 hours
- Skill level All levels
- Language English
- Students 1
- Assessments Yes
Curriculum
- 4 Sections
- 12 Lessons
- 10 Weeks
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- Introduction to Customer Relationship Management (CRM)6
- Implementing CRM4
- Learning, Organization, and Optimization through CRM6
- Types of CRM8
