Mastering Customer Relationship Management: A Strategic Approach
Free
This course equips Customer Relations Executives with the knowledge and skills to implement effective customer relationship management strategies, technologies, and metrics. Learn how to build and maintain strong customer relationships, optimize sales and marketing efforts, and enhance overall business performance.
Course Features
- Lectures 12
- Quizzes 12
- Duration 50 hours
- Skill level All levels
- Language English
- Students 0
- Certificate No
- Assessments Yes
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Introduction to Customer Relationship Management (CRM)
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Implementing CRM
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Learning, Organization, and Optimization through CRM
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Types of CRM
